We value each and every one of our customers. Our priority is to ensure that your products are delivered as quickly and reliably as possible.
Order Processing Time
Once you place an order, we will process it immediately. Standard order processing typically takes 7–10 business days.
During major holidays, processing may take an additional 3–5 business days, so we recommend placing your order early to ensure timely delivery.
Shipping Method & Carriers
We partner with leading shipping carriers to ensure fast and secure delivery, including:
FedEx Standard
DHL
Other carriers
All orders are shipped with a tracking number, which will be sent to your email so you can monitor your shipment in real time.
Shipping Fees
We offer free shipping to the United States for all orders, regardless of shipping method.
Shipping Reminders
Ensure your shipping address is accurate to prevent delays or failed deliveries.
Some items may have size or weight restrictions, which could affect available shipping methods.
Inclement weather or unforeseen circumstances may impact delivery times.
Delivery Failure
If a shipment cannot be delivered due to an incorrect address or inability to contact you:
We will hold the package for 10 business days.
If the issue is not resolved within 10 days, the package will be returned to us.
Once we receive the returned package, we will contact you to arrange re-shipment or issue a refund.
Special Orders
For large-size or bulk orders, please contact us directly for specific prices and delivery dates.
Notes on Customs
For international shipments, if any custom duties or taxes are incurred, please contact us and we will assist you in reimbursement.